# Enabling a waitlist for sold-out tickets — MijnEvent

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# Enabling a waitlist for sold-out tickets

 Sold out doesn't have to be the end of the line. With a waitlist per ticket type you let interested people sign up and notify them as soon as something becomes available.

 [Jasper Koers](https://mijnevent.nl/en/author/jasper-koers) · 5 January 2026 · 3 min read 

  ![](https://regify-mijnevent.s3.eu-central-1.amazonaws.com/blog/covers/enable-waitlist.webp)  Photo: [Annie Spratt](https://unsplash.com/@anniespratt?utm_source=MijnEvent&utm_medium=referral) / [Unsplash](https://unsplash.com/?utm_source=MijnEvent&utm_medium=referral)     In short

- You switch the waitlist on per ticket type, so only the sold-out categories with remaining demand collect sign-ups.
- Signing up is low-threshold: an interested visitor only leaves their name and email address, with no account and no payment up front.
- When a ticket becomes available again — through a cancellation or a resale — everyone on the waitlist automatically receives a notification email so they can still buy.
- The waitlist costs nothing extra and gives you insight into how many people are waiting per ticket type.

# Sold out? That's not the end

An event selling out is good news, but it also means there are people who were just too late. A shame, because in the run-up to your event tickets almost always become available: someone cancels, or a visitor resells their ticket. With a waitlist you catch those interested people instead of letting them go.

That way your event stays fully booked and you give people who really want to be there a fair chance after all.

# Switch it on per ticket type

You turn the waitlist on per ticket type. That's handy, because often it isn't your whole event that's sold out, but one specific ticket type. Think of the early-bird tickets or a VIP category that fills up first.

By managing the waitlist per ticket type, you keep things clear:

- Only switch it on for the ticket types where demand remains.
- Other ticket types that are still for sale stay available as normal.
- You keep an eye on interest per category.

# How visitors sign up

Is a ticket type sold out and the waitlist switched on? Then an interested visitor sees the option to sign up. Signing up is low-threshold: they only provide their name and email address. No account required, no payment up front — just sign up and stay informed.

That way you gather a shortlist of people who really want to be there as soon as space opens up.

# Automatic notification when something becomes available

This is where the waitlist does the real work. When a ticket becomes available, for example because someone cancels or resells their ticket, the people on the waitlist automatically receive a notification email. In that email they read that something is available again, so they can still buy.

As an organiser you don't have to do anything manually for this. The notification goes out by itself as soon as space opens up, so interested people can act quickly before it fills up again.

# Why this is worth it

A waitlist costs you nothing extra and pays off in several ways:

- **More filled seats** — tickets that become available aren't lost but go to those waiting.
- **Happy visitors** — those who were just too late get a chance after all.
- **Insight into demand** — you can see how many people are waiting for a sold-out ticket type.

# In short

- You switch the waitlist on per ticket type.
- When sold out, a visitor signs up with their name and email address.
- When a ticket becomes available through cancellation or resale, those signed up automatically receive a notification email.
- That way you keep your event full and give interested people a chance after all.

With a waitlist you turn "sold out" into a new opportunity — for your visitors and for your event.

   Frequently asked questions

## Frequently asked questions

## How do visitors join the waitlist?

  When a ticket type is sold out and the waitlist is on, the visitor sees an option to sign up with just their name and email address. No account or payment is needed.

## When are people on the waitlist notified?

  As soon as a ticket becomes available again — for example because someone cancels or resells their ticket — the people on the waitlist automatically receive a notification email. You do not have to do anything manually.

## Can I enable the waitlist for only some ticket types?

  Yes. You switch the waitlist on per ticket type, so you can enable it only where demand remains while other ticket types stay for sale as normal.

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  MijnEvent

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