# The food truck portal: operators manage their own truck, menu and register

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# The food truck portal: operators manage their own truck, menu and register

 Invite a food truck operator by email and they manage their own orders, menu and register from then on — in their own mobile portal, without access to your admin area.

 [Jasper Koers](https://mijnevent.nl/en/author/jasper-koers) · 1 June 2026 · 4 min read 

  ![](https://regify-mijnevent.s3.eu-central-1.amazonaws.com/blog/covers/foodtruck-portaal-voor-exploitanten.webp)  Photo: [Joana Godinho](https://unsplash.com/@joana_g?utm_source=MijnEvent&utm_medium=referral) / [Unsplash](https://unsplash.com/?utm_source=MijnEvent&utm_medium=referral)     In short

- The Food trucks module includes a portal: invite an operator by email and they manage their own orders, menu and register — without access to your admin area.
- Operators log in with their email and a 4-to-6-digit PIN via a single-use link valid for 14 days, the same pattern used for ticket inspectors and the city-card merchant app.
- The portal is strictly scoped per truck: operators only work off their own order queue (ordered, preparing, ready, collected), toggle dish availability and take counter orders.
- The register accepts cash, an own card machine or the Mollie payment terminal, and shares one queue-number sequence with phone orders.

  The [Food trucks & mobile catering](/en/modules/food-trucks) module now ships with a portal that answers a question we hear a lot: **"do I, as the organiser, really have to keep an eye on every truck's orders myself?"** No. You invite the truck's operator by email, and from then on they manage their own orders, their own menu and their own register — on their own phone, with their own login, and **without access to your admin area**.

*Note: the screenshots below show the Dutch interface — the flow is identical in every language.*

# Invite with one click

In the food truck admin, every truck has an **"Invite operator"** button. You enter the operator's email address and they receive an invitation with a single-use link — valid for 14 days and automatically expired after use. Through that link the operator picks a **PIN of 4 to 6 digits**; afterwards they log in with their email address and that PIN. The same trusted pattern we use for ticket inspectors and the city-card merchant app.

As the organiser you see the status per truck at a glance: *invitation sent* or *operator active*. As long as the invitation hasn't been accepted you can resend it, for instance to a different address.

![The food truck portal login screen](https://regify-mijnevent.s3.eu-central-1.amazonaws.com/blog/screenshots/foodtruck-portaal-login.webp)*Logging in with email address and PIN — no password, no account hassle.*

# Orders: their own queue, nothing else

After logging in, the operator lands on their **order queue**: every paid order for *their* truck, sorted by queue number, with all order lines included. Orders from other trucks at the same event are invisible — the portal is strictly scoped per truck.

The controls match the organiser's kitchen display: **one button per step**. From *ordered* to *preparing*, to *ready*, to *collected*. Every step updates the visitor's live status page instantly, and the queue refreshes itself — new orders appear automatically the moment payment is confirmed.

![The order queue in the food truck portal](https://regify-mijnevent.s3.eu-central-1.amazonaws.com/blog/screenshots/foodtruck-portaal-bestellingen.webp)*The truck's own queue with big queue numbers: one tap per step, from ordered to collected.*

# Menu: sold out? One toggle

The fries run out, the burgers sell through — it happens at every event. In the **Menu** tab the operator flips one toggle to mark a dish *sold out*. The item disappears **immediately** from the public ordering page and the register, and comes back just as easily once new stock arrives. No phone call to the organiser, no crossed-out signs at the counter.

The menu's content — dishes, prices, photos, allergens — stays under the organiser's control; the operator handles day-to-day availability.

![The menu tab with availability toggles](https://regify-mijnevent.s3.eu-central-1.amazonaws.com/blog/screenshots/foodtruck-portaal-menu.webp)*A toggle per dish: sold out is one tap, and one tap back.*

# Register: counter orders on the same number sequence

Not everyone orders on their phone. For the queue at the counter, the portal includes a **register**: the operator composes the order with plus and minus buttons, picks *cash / own card machine* or the **Mollie payment terminal**, and gets a big queue number on screen to call out. Counter orders and phone orders share the same number sequence and the same queue — the kitchen simply sees one list.

![The register in the food truck portal with cart and total](https://regify-mijnevent.s3.eu-central-1.amazonaws.com/blog/screenshots/foodtruck-portaal-kassa.webp)*The register on the phone: tap items, take payment, call out the queue number.*

# Secure by design

The portal is deliberately narrow. The operator can do exactly three things: work off orders, toggle availability and take counter orders — **always for their own truck only**. Settings, event revenue figures, other trucks or anything else from the admin area are out of reach. The invitation link is single-use and expires after 14 days, the PIN login is protected against guessing (five failed attempts lock the account for 15 minutes), and logging out is always one tap away.

Add the portal to the phone's home screen and it feels like an app — exactly enough app for a night of frying.

# How to switch it on

1. Activate the **Food trucks & mobile catering** module (through your account manager or [contact us](/en/contact)).
2. Create your trucks in **Admin → Food trucks** and fill the menu.
3. Click **"Invite operator"** on a truck and enter the operator's email address.
4. The operator sets a PIN and logs in at `yourorganisation.mijnevent.nl/foodtruck`.

From that moment the truck runs itself — and you, as the organiser, simply watch along on the kitchen display whenever you like.

   Frequently asked questions

## Frequently asked questions

## How does a food truck operator get access?

  You invite them by email from the food truck admin. They receive a single-use link, valid for 14 days, to set a PIN of 4 to 6 digits, and afterwards log in with their email and that PIN.

## Can an operator see other trucks or event revenue?

  No. The portal is deliberately narrow: an operator can only work off their own truck's orders, toggle availability and take counter orders. Settings, event revenue and other trucks are out of reach.

## What payment methods does the portal's register support?

  The register lets the operator pick cash, their own card machine, or the Mollie payment terminal. Counter orders and phone orders share the same queue and number sequence.

  [    Back to blog ](https://mijnevent.nl/en/blog) 

  MijnEvent

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