The problem with traditional ticket resale
Anyone who can't use a ticket quickly ends up on social media or a marketplace. The result: anonymous buyers and sellers who don't know each other, no verification of the ticket's validity, and prices that sometimes sit well above the original ticket price. That isn't fair to visitors and damages the organiser's image.
With concert tickets, failed resale transactions are a well-known problem. MijnEvent solves this structurally.
How does resale via MijnEvent work?
The resale feature is built into the platform and runs entirely under control. Organisers decide per ticket type whether resale is allowed, and if so, up to what maximum price.
The flow from the visitor's side
Listing: The visitor signs in to their account and lists their ticket. The asking price may not exceed the maximum set by the organiser. The ticket is temporarily blocked — the seller can no longer use it to check in themselves.
Reserving and paying: An interested buyer reserves the ticket. During the reservation it is blocked for others. The buyer pays via Mollie — the same secure payment environment as the original purchase.
Transfer: After successful payment, the buyer receives a new, unique QR token. The seller's old token becomes invalid. This is the heart of fraud prevention: the same ticket can never be used by two people.
Seller payout: The seller receives an automatic reversal (Mollie refund) of the asking price to their original payment method. No manual bank transfers, no hassle.
Maximum prices — the organiser decides
The organiser can set a maximum resale price per ticket type. Want to rule out price gouging entirely? Set the maximum equal to the original ticket price. Want to allow some flexibility? Set a higher maximum.
Without a maximum, visitors can list the ticket at any price they like, provided the organiser has allowed this. This gives organisers full control over the resale market around their event.
Service fees on resale
MijnEvent charges a small service fee on resale transactions. That fee covers the transaction costs and the upkeep of the system. The seller receives their full asking price; the service fee is charged separately to the buyer.
What if the ticket has already been checked in?
That can't happen. As soon as a ticket is listed for resale, check-in is blocked. Only once the resale is cancelled or the ticket is back with its original owner can it be used again.
Safety for organisers
As an organiser you always have insight into which tickets have been resold. The management panel shows you the full transaction overview. At check-in, the system always knows which token is valid, no matter how many times a ticket has been resold.
You activate resale per event via Manage > Events > [event] > Ticket types > Allow resale.
