Privacy Policy

Introduction

MijnEvent ("we", "us") values the protection of your personal data. This privacy policy explains what data we collect, why we collect it, and what your rights are.

What data do we collect?

Account data

Name and email address when registering as an organizer or visitor.

Payment data

Payments are processed via Mollie. We do not store credit card numbers or bank details. We do store Mollie transaction IDs for administration.

Event data

Information about events you create or attend, including ticket purchases and check-in data.

Technical data

IP address, browser type and device information for security (trusted devices) and improving our service.

Why do we collect this data?

To provide our service (ticket sales, check-in, account management)
To process payments via Mollie
To secure your account (magic links, OTP, trusted devices)
To comply with legal obligations (accounting, tax)
To improve our service (anonymized statistics)

Do we share your data?

We only share your data with:

Mollie — for processing payments
The organizer of the event for which you purchase tickets (name, email)
Government authorities — only when legally required

We never sell personal data to third parties.

How long do we retain your data?

Account data is retained as long as your account is active. Transaction data is retained for 7 years in accordance with tax legislation. You can request deletion of your account at any time.

Your rights (GDPR)

You have the right to:

Request access to your personal data
Request correction or deletion of your data
Object to processing of your data
Transfer your data (data portability)
File a complaint with the Dutch Data Protection Authority

Cookies

MijnEvent only uses strictly necessary cookies for session management and security (CSRF token, session cookie, trusted device token). We do not use tracking cookies or third-party cookies.

Statistics & analytics

To improve our website and service we use ClearAnalytics.eu, a privacy-friendly analytics service hosted entirely in the EU. ClearAnalytics works without cookies, collects no personal data and uses no cross-site tracking or advertising profiles.

Only anonymized, aggregated statistics are recorded (such as page views and referral source) that can never be traced back to an individual visitor. ClearAnalytics is fully GDPR-compliant, which is why we don't need a cookie banner for statistics.

Security

We take appropriate technical and organizational measures to protect your data, including encryption of sensitive data, HTTPS connections, and regular security audits.