# Safe ticket revenue: what happens to your money if a platform fails? — MijnEvent Risk and payouts # What happens to your ticket money if the platform fails? Nobody asks this question while everything is going well. At MijnEvent the answer is boring, and that is the point: we never hold your money. [How the Mollie connection works](#how-title) [View the pricing](https://mijnevent.nl/en/pricing) Short answer ## At MijnEvent your ticket money never sits with MijnEvent At many ticket platforms the revenue first arrives in an account belonging to the platform or to a client-funds foundation, and you only get paid after your event. That makes you a creditor of your own revenue. MijnEvent works differently: through Mollie Connect we create the payment in your own Mollie account, which is in your organisation's name and linked to your own bank account. We are never the recipient. The platform fee — € 0.50 per paid ticket on Pay as you go, € 0.25 on Organisator, VAT included — is settled as an application fee inside that same transaction; free tickets are always fee-free. Payouts follow the settings you hold at Mollie, so you have the revenue before your event rather than after it. If MijnEvent were to cease to exist tomorrow, your revenue would still sit at Mollie in your own name. # The common model, and why you never notice As long as a platform stays standing, an intermediary account works fine. That is exactly what makes the risk invisible. 1 ### The buyer pays The money goes to an account held by the platform, or to a client-funds foundation attached to it. 2 ### It stays there Often until after your event. For a festival you sell six months ahead, that is six months. 3 ### Then you get it If all goes well. In the meantime you have no say over money that is already yours. # This going wrong is not a thought experiment On 1 July 2025 Groupcard B.V. went bankrupt, the company behind dozens of local gift passes and municipal schemes. Roughly € 14 million in balances evaporated, at an estimated one third of all Dutch municipalities. There was a client-funds foundation meant to protect those balances; in practice it offered no protection, and a licence from the Dutch central bank was missing. That was about pass balances rather than tickets, but the mechanism is the same: once other people's money sits centrally with one party, you depend on how well that party manages it — and from the outside you can barely see. A client-funds foundation is a promise, not a guarantee. [ The full Groupcard case, with sources ](https://mijnevent.nl/en/issue-a-city-pass) # How MijnEvent does it No intermediary account, no foundation, no waiting period imposed by us. One connection, and you stay the recipient. 1 ### You connect your own Mollie account Sign in at Mollie once and grant permission, through Mollie Connect. The account is in your organisation's name and linked to your own bank account. 2 ### The payment lands there directly We create the payment in your account. The buyer sees your name on the payment screen, not ours. 3 ### Mollie transfers to your bank At the rhythm you set at Mollie. MijnEvent does not sit between you and your money, and therefore cannot delay a payout either. # What that means in practice - You have the money before your event Not weeks after. That saves you pre-financing your venue, technology and performers — exactly where an association or foundation is tightest. - Our survival is not your risk If MijnEvent folded tomorrow, nothing changes about where your revenue sits. It sits at Mollie, in your organisation's name. - We do not manage third-party money So no client-funds foundation is needed here, and the licensing question that proved fatal for Groupcard does not arise. - You see your own transactions In your own Mollie dashboard, alongside the one in MijnEvent. You do not have to take our word for a report we produce ourselves. Frequently asked questions ## Frequently asked questions about your money ## Does MijnEvent hold my ticket money at any point? No. Payments are created in your own Mollie account through Mollie Connect. MijnEvent is never the recipient and only collects a platform fee, settled as an application fee inside the same transaction. ## What happens to my revenue if MijnEvent goes bankrupt? It is not with us, so nothing happens to it. Your revenue sits in your own Mollie account in your organisation's name, linked to your own bank account. You would need another system to sell tickets, but the money already collected remains yours. ## How quickly am I paid out? You decide that at Mollie, not us. Mollie transfers to your bank account according to your own payout settings. Because the money is already in before your event, you do not have to wait until afterwards. ## Is there a client-funds foundation? No, and none is needed here. A client-funds foundation exists to protect money a platform holds on behalf of others. MijnEvent holds nothing, so there is nothing to protect. ## What does it cost, and when is it settled? A fixed amount per paid ticket: € 0.50 on Pay as you go and € 0.25 on Organisator (with € 14.95 per published event), VAT included. Maatwerk is by agreement, from € 0.01. The fee is settled at the moment of payment; free tickets are always fee-free. Mollie's transaction costs are separate and go directly between you and Mollie. ## Do I need a Chamber of Commerce number for this? Yes. The Mollie account is in your organisation's name, and that requires a registration. A foundation and an association with full legal capacity are already listed in the Dutch Trade Register; an informal club registers with the Chamber of Commerce first. # See for yourself where the money travels The payments page walks through Mollie Connect step by step, including a recording of the real connection being made in the management area. [How the Mollie connection works](https://mijnevent.nl/en/payments) [Start free](https://mijnevent.nl/registreer)