Someone buys a ticket for your club night, your festival or your benefit concert — and would happily give a little extra, if only you asked. And you can ask at exactly the right moment: at checkout. With the donation field in the ticket checkout, a visitor donates voluntarily on top of their tickets, in the same payment, with no detour to a separate page.
Note: the screenshot below shows the Dutch interface — the flow is identical in every language.
One toggle per event
You switch it on where you need it: per event. In the event settings you'll find "Enable voluntary donation". Turn it on and the donation field appears in that event's checkout. You give it your own label — for example "Support our festival" or "Chip in for the clubhouse". Leave it empty and it falls back to "Voluntary donation". Other events aren't affected; they keep their own setting.
How it appears at checkout
As soon as the visitor has picked tickets, a small block with your label and a short explanation appears below the order summary. The visitor types an amount themselves — free to choose — and sees the donation appear straight away as a separate line in the summary, added to the total. Not interested? One tap on "No thanks" and the donation is zero; the field never pushes itself. That keeps the price breakdown honest and itemised at all times: tickets, any service fee, and the donation named separately.
The visitor picks an amount themselves; the donation appears as its own line in the order summary.
100% to you — no platform fee on donations
This is the heart of it, and it's a deliberate choice: MijnEvent charges its platform fee on tickets only, not on donations. The application fee is driven by the number of paid tickets in the order; the donation sits apart from that and doesn't count. The donated amount simply rides along in the same payment via your own Mollie account, so it lands directly with you — we take nothing off it.
Another neat side effect: if a ticket is later resold and refunded, only the ticket price is refunded. A donation that was made stays put — exactly as a generous giver intended.
The difference from the standalone donation page
The donation field lives inside ticket sales: it's the question "would you like to give a little extra at checkout?". If you also want to collect donations without ticket sales — a campaign with a goal, a progress counter and a collection QR for the door or the canteen — that's what the donation page from the fundraising module is for. Same promise (0% fee on donations), different place: one belongs with your tickets, the other stands on its own.
How to switch it on
- Open your event in the Dashboard and go to its settings.
- Switch on "Enable voluntary donation".
- Fill in your own donation label — or leave it empty for the default text — and save.
- Walk through your event's checkout to see how the donation field appears to the visitor.
Thinking of dedicating your whole event to a good cause? Then read how to combine tickets and donations for charity.
