Shops sign themselves up for your city voucher

No more copying a list of shops into your dashboard. You share one sign-up link, shopkeepers fill in their own details, and you approve or reject every sign-up.

Photo: Vitaly Gariev / Unsplash

A city voucher only works when enough shops take part. Until now that meant collecting a list, emailing back and forth, and adding every shop to your dashboard by name and email address. With ten shops that is fine. With sixty it takes days.

So shops can now sign themselves up. You share one link, the shopkeeper fills in their own details, and you decide who takes part.

How it works in four steps

  1. You create a sign-up link. In your dashboard, go to Regional gift cards & city passes → Shops and choose Create sign-up link. Give the link a name so you can see later where sign-ups came from, for example "Business association email" or "Town centre flyer".
  2. You share the link. Copy it, send it by WhatsApp or email, or download the QR code for a flyer or a poster in the shopping street.
  3. The shopkeeper signs up. They fill in a short form and accept the shop terms.
  4. You approve or reject. At the top of the shop list you see how many sign-ups are waiting.

What the shopkeeper fills in

The form is short on purpose. Only these are required:

  • the name of the shop;
  • the shop's address, through the same address finder you know from creating an event;
  • a contact person with an email address;
  • acceptance of the shop terms.

Shopkeepers who want to can add more right away: a logo, photos, a short description, their website, categories (bakery, fashion, food and drink, and so on) and opening hours. They can also do that later from their shop profile. Category, town, description and website appear in the public shop overview, so customers see where they can spend their voucher.

The form works just as well on a phone as on a computer. A shopkeeper who scans your QR code on a flyer can sign up at the counter.

After signing up: awaiting approval

A shop that signs up is set to Awaiting approval. In that state it can do nothing yet: it cannot log in or redeem vouchers, and it does not appear in the shop overview or the app. So nobody joins your city voucher without you knowing them.

You receive an email about the new sign-up, with the shopkeeper in CC and the shop terms attached as a PDF. If you have a question for the shopkeeper, simply reply to that email.

Approve or reject

For every sign-up you see what the shopkeeper filled in. Then you choose:

  • Approve. The shop becomes active. The shopkeeper receives an email with a link to log in and set a PIN. The same email asks them to fill in their payout details once: IBAN, account holder and Chamber of Commerce number. Without those details you cannot pay them out.
  • Reject. The shopkeeper receives a neutral email. If you add an explanation, it is included.

How an approved shop then redeems vouchers is explained in Redeeming a city voucher as a shop.

Missing payout details

The biggest delay with a city voucher is often the payout: a shop redeems vouchers but never provided a bank account number. MijnEvent now keeps an eye on that.

  • The shopkeeper sees a fixed notice in the shop app as long as their details are missing.
  • They automatically receive a reminder after 3, 10 and 30 days. After that, it stops.
  • In your dashboard you see a Payout details missing label and can filter on it.
  • If you want to nudge a shop yourself, you send a reminder with one button. That is possible at most once a day per shop.

How the payout itself works is described in Paying out shops: from till to bank.

The link stays in your hands

A sign-up link cannot be guessed and only gives access to the form, not to any data. Beyond that, you stay in control:

  • Expiry date. Useful for a recruitment round with a deadline.
  • Maximum number of sign-ups. For example when you start with a fixed group of shops.
  • Revoke. A link that circulates where it should not, you switch off with one click.
  • Several links. Create a link per channel and you see which recruitment works.

You can always copy a link you created earlier again. The form is also protected against spam and abuse.

What it gives you

You no longer copy details over, and you have an overview of who signed up, who is active and who still needs to fill in payout details. The shopkeeper manages their own profile, and you stay in control of who takes part.

The sign-up link is part of the Regional gift cards & city passes module.

Frequently asked questions

Frequently asked questions

What happens if a shop signs up twice?

No second shop is created. The shopkeeper simply sees that their sign-up was received, and you get a notice that the same email address was used again.

Does a shopkeeper need to enter their IBAN and Chamber of Commerce number when signing up?

No. To keep the threshold low, the form only asks for the shop, the address and a contact person. The shopkeeper fills in the payout details after approval, once, in the shop app.

Can I still add shops myself?

Yes. Adding shops by name and email address works as it always has. The sign-up link is an extra route, useful when you want many shops to join at once.

Who can approve sign-ups?

Anyone on your team who is allowed to manage the city card. There is nothing extra to set up.
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