# Redeeming a city voucher as a shop — MijnEvent

  [Home](https://mijnevent.nl/en) / [Blog for event organizers](https://mijnevent.nl/en/blog) / Redeeming a city voucher as a shop   modules city-voucher retailer point of sale 

# Redeeming a city voucher as a shop

Does your shop take part in the city voucher? Then you redeem one at the till in seconds — no extra terminal and no MijnEvent account. Scan, type the amount, done.

 [Jasper Koers](https://mijnevent.nl/en/author/jasper-koers) · 2 July 2026 · 2 min read 

       In short

- The shop app runs on your own phone or tablet and is protected by a PIN — you need no MijnEvent account and no separate till terminal.
- You scan the QR code or type the voucher code, see the balance immediately, and deduct exactly what was spent; the remainder stays on the voucher.
- The customer is automatically emailed the new balance after every deduction.

  Does your shop take part in the city voucher? Then you redeem one at the till in seconds — no extra terminal required. It all happens in the **shop app** on your phone or tablet.

# Step 1: open the app and sign in

You get an invitation by email and set your own **PIN** there. After that you log in with your email address and that PIN. It stops anyone deducting money without permission — and you need no MijnEvent account. Once you're in, you land straight on the redemption screen.

# Step 2: scan or type the voucher

Ask the customer to show the voucher's QR code and **scan** it, or enter the **voucher code** by hand. You immediately see the voucher's current balance.

# Step 3: enter the amount and deduct

Type in the **amount being spent** — exactly what the customer is paying you. Confirm, and the amount comes off the voucher. Spending less than the balance? Then the **remainder stays put** for another time.

# Step 4: confirmation

You immediately see the deducted amount and the remaining balance. The customer automatically receives an **email with the new balance**, and the voucher in their wallet updates itself. Ready for the next customer.

# What about the payout?

The issuing party — the municipality, BID or retailers' association — sees per shop what has been redeemed and what is still outstanding, and arranges the payout from there. Once it has been made, you're notified by email.

> Scan the voucher, type the amount, deduct — and the customer walks on with the remainder still in their pocket.

   Frequently asked questions

## Frequently asked questions

## Do I need a MijnEvent account?

 No. You get an invitation by email, set your own PIN there, and from then on log in with your email address and that PIN. Nothing else is needed.

## What if the customer spends less than the balance?

 Then you deduct only that amount. The remainder stays on the voucher for another time, at your shop or at another participant.

## How do I get paid out?

 The issuing party sees per shop what has been redeemed and what is still outstanding, and arranges the payout. You are notified by email when it has been made.

  [    Back to blog ](https://mijnevent.nl/en/blog) 

  MijnEvent

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