For ticket orders it has been a given for years: next to the email with QR codes, a neat PDF ticket sits in the attachment. But anyone who booked a sloop, bought a city voucher or became a member had to make do with just the email. That is now fixed: every module order with a scannable proof gets a PDF attachment with its confirmation email — branded, with a QR code, and with exactly the fields that belong to that kind of order.
Note: the screenshots below show Dutch documents — the layout is identical in every language.
Five kinds of proof, each with the right fields
Not a generic A4 with a code slapped on, but a dedicated document per module:
- Booking confirmation (rentals and parking) — the booked item, the period (day-based rentals neatly include the last day), the assigned unit and, where applicable, the deposit with the agreement spelled out.
- City card — the card code, the balance and the validity date, plus the programme's issuer. Topping up a pass? The confirmation email then carries an updated pass with the new balance.
- Membership card — the member number, the member's name and the validity of the membership.
- Series pass (courses and workshops) — the participant, the group and the full session schedule, so every date of the series sits on one sheet.
- Pickup receipt (merchandise) — the order lines with quantities and the total, ready to show at the pickup point.
The booking confirmation: item, period, unit and deposit on one sheet, with the QR code for handover.
Why a PDF, in 2026?
Because real life is messier than an inbox. Three situations where the attachment earns its keep:
- Printing. The camper booking for grandma and grandpa, the pickup receipt for whoever prefers to leave their phone at home — a PDF simply rolls out of the printer, working QR included.
- Forwarding. One person orders, someone else picks up or takes the boat out. A PDF forwards over WhatsApp or email without the recipient having to log in anywhere.
- Offline at the gate. A saved PDF always opens, even on grounds without reception. The QR on it is exactly the same code as in the email, so the scanner sees no difference.
There is one more quiet win: fewer discussions at handover. With the deposit agreement in black and white on the booking confirmation the renter brings along, nobody at the counter has to reconstruct what exactly was agreed.
The city card as a PDF: card code, balance and validity — to print or to give away.
In your brand, not ours
The PDFs use the same layout pattern as the familiar PDF ticket: a clean, highly readable design with the logo and name of your organisation at the top. Someone printing a city voucher from the local retailers' association holds a document from that association — not an anonymous system sheet. Every attachment also carries a short reference code in the filename, so "boekingsbevestiging-7XK2M9QD.pdf" can still be found in a crowded downloads folder.
And the copy? It simply follows the recipient's language, Dutch or English — just like the emails themselves.
Nothing to set up
There is nothing to switch on: if you use one of the modules — say Rentals & reservations or the city voucher for your town — the PDF is automatically attached to every new confirmation email. The email itself stays in the lead and always arrives; the PDF is the proof your visitors can print, share and keep.
A small detail, a big difference at the counter.
