Event feedback
Hear what your visitors really thought. Once, afterwards, only to those who attended — and you see the results guaranteed anonymous.
With Event feedback you send one short survey after your event to exactly the people who were actually there — not everyone with a ticket, but whoever checked in. You compose the questions yourself (multiple choice, open question, a 1-to-5 scale, yes/no and an NPS score), tailor the invitation email in your own style and send. Visitors fill in the survey through a personal link, without logging in, on any phone. The special part is the anonymity: answers are technically decoupled from the visitor, so you never see who filled in what — no name, no email address. You do see a clear chart per question, your response rate and, if visitors entered it at checkout, which towns they came from. Open answers you read as a list, without identifiable data. You can send up to one month after your event, and only once per event — a feedback round is not a newsletter. What it gives you: honest feedback to make your next edition better, and hard figures for your sponsors and funders.
Attendee feedback after your event — and nobody sees who said what
Video in Dutch.
With Terugblik you ask attendees afterwards what they thought. Answers are anonymous — not because we promise it, but because it cannot work any other way.
From closing time to insight
- Your event has ended — in management the button to send a feedback round appears
- Compose your questions (or pick a template) and tailor the invitation email
- Check the number of recipients, send a test mail first, then send
- Visitors respond anonymously; you see the results as charts in your management
What is included
- Only to visitors who checked in — those who attended, not everyone with a ticket
- Six question types: single choice, multiple choice, open question, 1–5 scale, yes/no and NPS score
- Compose your own questions, reorder them or start from a ready-made template
- Invitation email in your own style: format it with bold, lists and links, and send a test mail to yourself first
- One attachment with the invitation (a PDF up to 3.5 MB or an image up to 2 MB) — the programme or a thank-you to sponsors, for instance
- Guaranteed anonymous: answers cannot technically be traced to a person or order
- Results per question as a chart, with response rate and town distribution
- Mobile-friendly response page without login; single use, then the link expires
- Fully WCAG AA accessible — just like the rest of MijnEvent
Low flat fees — never a percentage
- Small events are free: up to 25 recipients you pay nothing, and your very first feedback round is free anyway. Above that a single flat €10 per round, however big your event — never a percentage. Adjustable per organisation, down to €0.
Available on request
This module is available. Interested? Get in touch and we will activate the module for your organisation.
Everything on one account and one dashboard
Every module runs on the same backbone as your ticket sales: payments through your own Mollie account with direct payouts, one customer base, one dashboard, passwordless login and WCAG AA accessibility. No separate tools to stitch together.
