# Event feedback — hear what your visitors really thought — MijnEvent Module Available # Event feedback Hear what your visitors really thought. Once, afterwards, only to those who attended — and you see the results guaranteed anonymous. [Get in touch](https://mijnevent.nl/en/contact) [From order to gate ↓](#how-title) Only to visitors who checked in — those who attended, not everyone with a ticket Six question types: single choice, multiple choice, open question, 1–5 scale, yes/no and NPS score Compose your own questions, reorder them or start from a ready-made template The results dashboard: response rate, averages, NPS and town distribution — fully anonymous ![The results dashboard: response rate, averages, NPS and town distribution — fully anonymous](https://regify-mijnevent.s3.eu-central-1.amazonaws.com/blog/screenshots/terugblik-resultaten.webp) With Event feedback you send one short survey after your event to exactly the people who were actually there — not everyone with a ticket, but whoever checked in. You compose the questions yourself (multiple choice, open question, a 1-to-5 scale, yes/no and an NPS score), tailor the invitation email in your own style and send. Visitors fill in the survey through a personal link, without logging in, on any phone. The special part is the anonymity: answers are technically decoupled from the visitor, so you never see who filled in what — no name, no email address. You do see a clear chart per question, your response rate and, if visitors entered it at checkout, which towns they came from. Open answers you read as a list, without identifiable data. You can send up to one month after your event, and only once per event — a feedback round is not a newsletter. What it gives you: honest feedback to make your next edition better, and hard figures for your sponsors and funders. How it works ## From order to gate 1. 1 Your event has ended — in management the button to send a feedback round appears 2. 2 Compose your questions (or pick a template) and tailor the invitation email 3. 3 Check the number of recipients, send a test mail first, then send 4. 4 Visitors respond anonymously; you see the results as charts in your management ![The results dashboard: response rate, averages, NPS and town distribution — fully anonymous](https://regify-mijnevent.s3.eu-central-1.amazonaws.com/blog/screenshots/terugblik-resultaten.webp) The results dashboard: response rate, averages, NPS and town distribution — fully anonymous ![The response page on mobile: no login, large touch targets](https://regify-mijnevent.s3.eu-central-1.amazonaws.com/blog/screenshots/terugblik-invulpagina-mobiel.webp) The response page on mobile: no login, large touch targets What you get ## What is included - Only to visitors who checked in — those who attended, not everyone with a ticket - Six question types: single choice, multiple choice, open question, 1–5 scale, yes/no and NPS score - Compose your own questions, reorder them or start from a ready-made template - Invitation email in your own style: format it with bold, lists and links, and send a test mail to yourself first - One attachment with the invitation (a PDF up to 3.5 MB or an image up to 2 MB) — the programme or a thank-you to sponsors, for instance - Guaranteed anonymous: answers cannot technically be traced to a person or order - Results per question as a chart, with response rate and town distribution - Mobile-friendly response page without login; single use, then the link expires - Fully WCAG AA accessible — just like the rest of MijnEvent Pricing ## Low flat fees — never a percentage - Small events are free: up to 25 recipients you pay nothing, and your very first feedback round is free anyway. Above that a single flat €10 per round, however big your event — never a percentage. Adjustable per organisation, down to €0. All amounts incl. VAT and excluding the transaction fees Mollie charges — those run directly through your own Mollie account, outside MijnEvent. Every fee is a flat amount per unit and can be tailored per organisation. Availability ## Available on request This module is available. Interested? Get in touch and we will activate the module for your organisation. Same foundation ## Everything on one account and one dashboard Every module runs on the same backbone as your ticket sales: payments through your own Mollie account with direct payouts, one customer base, one dashboard, passwordless login and WCAG AA accessibility. No separate tools to stitch together. Frequently asked questions ## Frequently asked questions ## Who receives the feedback round? Only the visitors who actually checked in at your event. That way you ask feedback from people who were really there and can answer your questions well. If you did not scan, you can deliberately choose to email all paid ticket buyers, with a clear warning attached. ## How anonymous is it really? Completely. Answers are decoupled from the sending list in storage: there is no key linking a response to a name, email or order. You never see who filled in what. For that reason we only show results from five responses, and town from twenty — otherwise a single response could still be traceable. ## What does a feedback round cost? Up to 25 recipients it is free, and your very first round is free anyway. Above that a single flat €10 per round, however big your event — never a percentage. The amount is adjustable per organisation, down to €0. ## How long can I send a feedback round? Up to one month after your event end date, and once per event. After that the option lapses — a feedback round is about this event and is deliberately not an ongoing mail channel. ## What if almost nobody responds? That can happen at a small event. That is why the module is free up to 25 recipients, we show upfront how many people you send to, and you can have a reminder sent to those who did not respond yet — which raises the response rate considerably. # Other modules [ Rentals & reservations ](https://mijnevent.nl/en/modules/rentals) [ Reserved seating & floor plans ](https://mijnevent.nl/en/modules/reserved-seating) [ Merchandise & web shop ](https://mijnevent.nl/en/modules/merchandise) [ Local vouchers & city cards ](https://mijnevent.nl/en/modules/city-cards) [ Food trucks & mobile catering ](https://mijnevent.nl/en/modules/food-trucks) [ Safety & permit ](https://mijnevent.nl/en/modules/safety-permit) [ Parking & camping pitches ](https://mijnevent.nl/en/modules/parking) [ Memberships & season passes ](https://mijnevent.nl/en/modules/memberships) [ Newsletter integration ](https://mijnevent.nl/en/modules/newsletter-integration) [ Attendee mailings ](https://mijnevent.nl/en/modules/attendee-mailings) [ Courses & workshops ](https://mijnevent.nl/en/modules/courses) [ Donations & fundraising ](https://mijnevent.nl/en/modules/fundraising) [ Minty — AI chat assistant ](https://mijnevent.nl/en/modules/minty) [ Consumptions & cashless ](https://mijnevent.nl/en/modules/cashless) # Interested in this module? Get in touch — we will discuss what fits your organisation and activate the module together. [Get in touch](https://mijnevent.nl/en/contact) [View all modules](https://mijnevent.nl/en/modules)