Attendee mailings
Practical info beforehand, a thank-you afterwards: email exactly the right group, straight from your dashboard — no export lists.
With Attendee mailings you reach everyone who ordered something from you, without exporting addresses to an external mail tool. You pick a target group — for example all ticket buyers of one event, one ticket type, your renters, course participants or members — write your message and send. Every email automatically includes the relevant QR codes and attachments, exactly like the confirmation email. To prevent misuse as a newsletter channel there is a fair boundary: you can email attendees until one day after their ticket or booking ends, and per event at most three times with at least 24 hours in between. Want to keep emailing a loyal following? That is what the free newsletter integration is for. For emergencies — a cancellation or code red — there is a separate emergency announcement that can always be sent immediately and free of charge.
Email your attendees from your ticket system — with a brake on it
Video in Dutch.
Reach exactly the people it concerns, straight from your dashboard. With a deliberate brake: three mails per event, 24 hours apart.
From audience to sent
- Pick your target group — for example all ticket buyers of your upcoming event
- Write your message with formatting and placeholders like [naam] and [event]
- Check the recipient count and send a test email to yourself first
- Send — every recipient gets the email with their own QR codes and attachments
What is included
- Email per target group: event, ticket type, rentals, parking, course, membership, webshop or city card
- QR codes and attachments are included automatically, using your confirmation email settings
- Live recipient count and a test email to yourself before you send
- Fair spam brake: mailable until one day after the end, max. three mailings per event with 24 hours in between
- Emergency announcement for cancellations: always immediate, always free
- Unsubscribe link and clean delivery via a separate mail stream — your confirmation emails stay out of it
- GDPR-proof: no export lists, addresses stay inside the platform
Low flat fees — never a percentage
Mailing attendees around your event, rental, course or membership is free. Only mailings to webshop customers and city-card holders cost €5 per mailing (adjustable per organisation, down to €0) — those groups stay mailable for a long time, so this keeps the threshold fair. Emergency announcements are always free.
Available on request
This module is available. Interested? Get in touch and we will activate the module for your organisation.
Everything on one account and one dashboard
Every module runs on the same backbone as your ticket sales: payments through your own Mollie account with direct payouts, one customer base, one dashboard, passwordless login and WCAG AA accessibility. No separate tools to stitch together.
